Digital Governance Readiness Index™
Rating government's digital transformation capability.
Overview
The FCG Digital Governance Readiness Index (FCG-DX-GOV) rates government's digital transformation capability across policy, infrastructure, digital services delivery, data governance, and cybersecurity. Calibrated against UN E-Government Survey, ITU ICT Development Index, and World Bank GovTech.
Five dimensions
Dimension labels only. Weights, scoring rubrics, and interpretive frameworks are trade secrets of The Forrester Group (Guyana), Inc. and live exclusively in the licensee portal after an executed Diagnostic Tool Licence Agreement.
Output
DGR Score + Maturity Level + Priority Reform Roadmap.
Tier structure
Four tiers, one trajectory
A licensed assessment places the subject institution in one of four tiers. Each tier carries a plain-language narrative of what the score means, the typical capability profile, and the priority reforms that move the institution toward the next tier.
Digital governance foundations are yet to be set.
Your Discovery Preview places you in the Emerging tier. Governments at this stage typically operate with paper-centric processes, fragmented databases, and limited citizen-facing digital services. The path forward begins with strategy and identity — a published digital strategy, a credible e-ID pathway, and cybersecurity governance. Multilateral programme support (IDB, World Bank, UNDP) is typically available and well-matched to this stage.
Pockets of progress — now the question is orchestration.
Your Discovery Preview places you in the Developing tier. Several digital services are operational but typically work in isolation, data flows are limited, and institutional coordination is the binding constraint. Governments at this stage usually benefit most from data governance architecture, whole-of-government interoperability design, and a cybersecurity uplift.
A capable digital government — the frontier is service quality and trust.
Your Discovery Preview places you in the Advanced tier. Your government has the architectural and policy foundations in place; the work ahead is less about new infrastructure and more about citizen experience, measurable outcomes, and the quality of the trust relationship between state and citizen. The licensed assessment is typically used here to identify specific service-level uplifts and to prepare investment cases for next-generation capabilities such as AI governance and real-time service platforms.
A regional reference for digital government.
Your Discovery Preview places you in the Leader tier. Governments at this level are small in number regionally and often contribute standards, peer technical assistance, or shared services to the broader Caribbean. The licensed assessment is most valuable here for institutional reporting, voluntary national review support, and for demonstrating leadership at multilateral and CARICOM tables.
Commission a licensed assessment
Licensed assessments are delivered under a Diagnostic Tool Licence Agreement per IP Notice §5.2. Start the conversation and we'll scope the engagement together.