Digital Commerce Readiness Index™
Benchmarking digital commerce ecosystems across five dimensions.
Overview
The FCG Digital Commerce Readiness Index (FCG-DX-DCR) benchmarks digital commerce ecosystems across infrastructure, regulatory framework, financial inclusion, SME capability, and market confidence. Calibrated against UNCTAD, IFC, and World Bank standards for Caribbean contexts.
Five dimensions
Dimension labels only. Weights, scoring rubrics, and interpretive frameworks are trade secrets of The Forrester Group (Guyana), Inc. and live exclusively in the licensee portal after an executed Diagnostic Tool Licence Agreement.
Output
Country Readiness Score (0–100) + Tier Classification + Priority Action Matrix.
Tier structure
Four tiers, one trajectory
A licensed assessment places the subject institution in one of four tiers. Each tier carries a plain-language narrative of what the score means, the typical capability profile, and the priority reforms that move the institution toward the next tier.
You are at the starting line of the digital commerce opportunity.
Your Discovery Preview places you in the Emerging tier. Early-stage digital commerce readiness is common across the Caribbean and reflects structural conditions more than individual effort: intermittent connectivity, payments frictions, and capability gaps take time to close. What matters now is the shape of your next twelve months — where you invest, and with whom.
Foundations are being laid — sequencing is now the decisive choice.
Your Discovery Preview places you in the Developing tier. You have real momentum on some readiness dimensions and material gaps on others. At this stage, the biggest risk is uneven investment — pulling ahead on one dimension while letting another constrain the whole. A priority sequence, calibrated to the Caribbean operating reality, is the single highest-value diagnostic output.
You're operating credibly — the question is where you compound from here.
Your Discovery Preview places you in the Advanced tier. Organisations at this stage are capable Caribbean digital commerce participants and can credibly pursue regional expansion, partnership, or product sophistication. The licensed assessment becomes valuable where peer benchmarking, investor-grade substantiation, or regulatory-grade evidence are required.
You're shaping the Caribbean digital commerce frontier.
Your Discovery Preview places you in the Leader tier. Organisations at this stage are in a small cohort of Caribbean digital commerce leaders and are typically net contributors to the region's digital ecosystem through talent, infrastructure, or commercial intermediation. The licensed assessment is most useful here for board-grade narrative, investor communications, or institutional benchmarking against international peers.
Run a Discovery Preview
The Discovery Preview generates an indicative tier classification in under 10 minutes — no licence required. Full licensed assessments follow the same flow, with proprietary weights and Claude-generated analysis.